More than 60% of the questions, no matter how big or small, will be answered in real time – all others will be or forwarded to a specialist department or a peer-to-peer service.
With the Xircles Engagement Module you reinvent your customer engagement and unclutter your digital infrastructure and field force. Build trust and brand loyalty as well as accelerate and expand market traction.
The need for HCPs to have in-depth knowledge on the latest therapies is more important than ever before. HCPs receive valuable advice from contracted experts, from colleagues, and KOL.
With Xircles, patient support apps are tailored to patients' personal needs. Providing individual services and tools help patients to stay connected and keep track of the therapy.
Xircles technologies help you to build a strong relationship with patients by providing on demand answers and support. Learn and improve your knowledge base continuously with every question of your patients.
We work continuously with leading companies, regulators and industry to increase transparency and understanding of how we ensure our safety at Xircles. That includes data privacy, data encryption, team education and facilities.
Xircles technology is changing medical information services. Focus your team resources on the real challenges and return up to 60% of answers automatically by applying natural language processing (NLP). Xircles helps you to escalate only the questions that need individual support.
Xircles provides operational services and tools to easily monitor digital interactions to comply with regulatory standards. Each interaction is monitored by individuals in combination with the AI to ensure security and increase productivity.
Every customer interaction tells a story. With Xircles, you create valuable insights from these stories to understand the perspectives of medical customers and to adapt your knowledge base. All data analyses are aligned with current privacy standards and regulations.
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